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Privacy Policy

Last Updated: March 2, 2026

This Privacy Policy (“Policy”) describes how Text My Leads (“we,” “us,” or “our”) collects, uses, stores, and protects information when you use our website https://www.textmyleads.co (the “Website”), our SMS and voice services, and related products (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information that you provide directly and that is generated through your use of the Services.

  • Account and billing: Name, email address, and payment information (processed by our payment provider; we do not store full card numbers).
  • Business profile: Business name, phone number(s), and any custom messaging or qualification questions you configure.
  • Lead and SMS data: Phone numbers of persons who call or text your configured number(s), content of SMS messages, call metadata (e.g., date, time, status), and answers to qualification questions.
  • Communications: Emails and other messages you send to us for support or inquiries.
  • Technical and usage data: IP address, browser type, device information, pages visited, and similar data collected via cookies and similar technologies for security, analytics, and site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Services (including missed-call text-back, qualification flows, and lead summaries).
  • Process payments and manage your account and subscription.
  • Send transactional and service-related communications (e.g., login links, account and billing notices).
  • Respond to support requests and communicate with you about the Services.
  • Improve the Services, troubleshoot issues, and protect against fraud and abuse.
  • Comply with applicable law and enforce our terms and policies.

3. No Sale or Sharing for Third-Party or Marketing Purposes

We do not sell your personal information. We do not share your personal information (including lead and SMS data, account data, or contact information) with third parties for their marketing purposes or for advertising. We do not use your data or your leads’ data for marketing by third parties.

We may share information only as follows: (a) with service providers who assist us in operating the Services (e.g., hosting, SMS/voice delivery, payment processing) under strict confidentiality and use restrictions; (b) if required by law or to protect rights and safety; (c) in connection with a merger, sale, or other transfer of assets (with notice as required by law). In all such cases, we limit sharing to what is necessary and do not permit use of your information for third-party marketing.

4. Data Retention and Security

We retain your information for as long as your account is active and as needed to provide the Services, comply with legal obligations, and resolve disputes. We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, and to improve site performance and experience. You can adjust your browser settings to limit or block cookies; some features may not work if cookies are disabled.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights or to request a copy of the data we hold about you, contact us at the email below. You may also unsubscribe from non-transactional emails via the link in those emails.

7. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will delete it promptly.

8. International Data

Our Services are operated from the United States. If you access the Services from outside the United States, your information may be transferred to and processed in the United States. By using the Services, you consent to such transfer and processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the “Last Updated” date. If changes are material, we will notify you by email or through the Services. Continued use of the Services after changes constitutes acceptance of the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@textmyleads.co.